Simplify user journeys on WhatsApp with guided, multi-step chat flows. Automate lead capture, surveys, bookings, and customer support—boosting engagement and conversions.
Increased Engagement
We help businesses create interactive WhatsApp Flows that guide users through various tasks—like lead capture, surveys, FAQs, bookings, and support queries. Our flows are fully customizable, user-friendly, and designed for high engagement.
Design multi-step flows that collect customer information, qualify leads, and send them directly to your sales CRM for quick follow-ups.
Engage users with conversational surveys, quick polls, and feedback forms right inside WhatsApp—gathering actionable insights in real time.
Enable customers to schedule demos, book appointments, or register for events easily—without leaving the WhatsApp chat window.
WhatsApp Flows reduce drop-offs by guiding users step-by-step—improving completion rates for lead forms, bookings, and surveys.
By keeping users engaged within WhatsApp, flows shorten the decision-making cycle and drive faster customer actions.
WhatsApp Flows let you design step-by-step journeys for tasks like sign-ups, bookings, or troubleshooting—without overwhelming users.
Conversational, bite-sized interactions reduce form fatigue—leading to higher response and conversion rates for lead-gen campaigns.
Streamline customer satisfaction surveys and feedback collection—driving actionable insights without relying on external forms.
Use flows to help users troubleshoot issues, book support calls, or submit service requests—reducing ticket volumes and resolution time.
We integrate WhatsApp Flows with your CRM, helpdesk, or marketing tools—ensuring every captured lead or query is tracked and actionable.
Flows can branch based on user input, behavior, or preferences—allowing for highly personalized and relevant chat experiences.
A WhatsApp Flow is an interactive, step-based chat journey designed to guide users through specific actions like filling forms, making bookings, or giving feedback.
Absolutely. We tailor each flow to your business needs—whether for lead gen, surveys, customer support, or eCommerce actions.
Typically 1–2 weeks, depending on the complexity of your required flow logic, integrations, and testing needs.
Yes. Our flows can branch and personalize questions or messages based on user inputs, location, or previous interactions.
WhatsApp Flows offer structured, multi-step, form-like chat experiences within WhatsApp—ideal for surveys, lead capture, and complex workflows. Unlike basic chatbots, Flows allow user inputs, dropdowns, and navigation between steps.
Yes. All flows we design strictly follow Meta’s WhatsApp Business API compliance, including opt-in policies, session messaging windows, and data security standards.
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ITD GrowthLabs